Privacy Policy
Business-to-business · Research use only (RUO)
Important Research Notice
Not for human consumption. This product is sold exclusively for research and educational purposes. It is not intended to diagnose, treat, cure, or prevent any disease.
All clinical trial data and research findings presented on this page are sourced from peer-reviewed journals and official publications. They are provided for educational reference only and should not be interpreted as medical advice or product claims.
By purchasing this product, you confirm that you are a qualified researcher and will use it in accordance with all applicable laws and regulations.
Last updated: June 30, 2026
Overview
Caliber Labs operates caliberlabs.co as a restricted Business-to-Business (B2B) research supply platform. All products and services are intended strictly for qualified research institutions, laboratories, and professional investigators.
Access to this platform is limited to individuals acting in a professional or institutional research capacity. By using this website or engaging with our services, you confirm that you are not acting as a consumer.
All products are analytical-grade reference standards sold strictly for Research Use Only (RUO) and are not intended for personal, household, recreational, or consumer use.
This Privacy Policy explains how we collect, use, and disclose information when you access or interact with our research supply platform.
2. Information we collect
We collect personal information necessary to operate a B2B research supply platform, including:
- Contact details (name, address, billing/shipping address, email, phone number)
- Payment and transaction information (processed via third-party providers)
- Account credentials and settings
- Order and transaction history
- Communications with our support team
- Device and usage data (IP address, browser type, interactions with the platform)
“Personal information” refers only to data that can reasonably identify a professional or institutional user.
3. How we collect information
We collect information:
- Directly from you when you create an account, place orders, or contact us
- Automatically through cookies and similar tracking technologies
- Through service providers such as payment processors, analytics providers, and logistics partners
- From third parties where legally permitted or authorized by you
4. How we use information
We use collected information strictly for operating the research supply platform, including:
- Processing and fulfilling research supply orders
- Managing accounts and institutional relationships
- Providing customer support and operational communications
- Ensuring security and preventing fraudulent activity
- Complying with legal and regulatory obligations
- Sending promotional SMS messages to users who have expressly opted in
Any reference to “recommendations” or “tailored services” relates solely to platform functionality and order management, not consumer marketing.
5. How we disclose information
We may share personal information only as necessary with:
- Payment processors
- Logistics and fulfillment providers
- IT infrastructure and hosting providers
- Analytics and security service providers
- Affiliates for operational support
- Legal authorities when required by law
We do not sell personal information for consumer marketing purposes.
Mobile phone numbers collected through SMS marketing opt-in are not sold or shared with third parties for their marketing purposes. SMS opt-in data is used only to send promotional messages you have expressly agreed to receive.
6. Research use only (RUO) notice
All products are strictly intended for laboratory and scientific research use only.
By accessing this platform, you confirm that:
- You are a qualified research professional or institutional purchaser
- Products will not be used for personal, household, recreational, or consumer purposes
- You accept all responsibility for lawful use within a research environment
7. Platform hosting
Our storefront and account experience are hosted on secure cloud infrastructure. Order processing, payment handling, and transaction records are managed through WooCommerce and related service providers used to operate the research supply platform.
8. Third-party links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies independently.
9. Children's data
This platform is not intended for individuals under the legal age of majority. We do not knowingly collect data from minors.
10. Data security and retention
We implement reasonable safeguards to protect personal data.
We retain information only as long as necessary to:
- Operate the research supply platform
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
11. Your rights and choices
Depending on your jurisdiction, you may request:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Opt out of promotional SMS by replying STOP to any message
Verification may be required.
12. International data transfers
Your data may be processed outside your country using appropriate legal safeguards where required.
13. Changes to this policy
Caliber Labs may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
14. Contact information
- Company
- Caliber Labs
- Phone
- (786) 508-2985